Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Privacy policy
Will be updated soon
Frequently Asked Questions
Sizing details
-Sizes of clothes from PuppyDoggyClothes might be different from clothes you have. Please double check the sizes before ordering from PuppyDoggyClothes.
-Easy way to check sizes for your dog would be measure the clothes that fit your dog the best and compare them with PuppyDoggyClothes' sizing chart.
-If you can find a right size for your dog, please contact me with "NECK GIRTH, CHEST GIRTH, BODY LENGTH". I can give you a recommendation or you can get it custom sized.
-Please feel free to contact me if you need sizing recommendations.
Custom and personalised orders
-You can customize to add names on the snapbacks(extra charge).
-If you can find a right size for your dog, please contact me with "NECK GIRTH, CHEST GIRTH, BODY LENGTH". I can give you a recommendation or you can get it custom sized.
-Please do NOT order first and leave me a note for customizing colors, sizes or specific dates you want them to be delivered by that are not optional in listings. (Orders with any custom notes will be canceled.)
If you want something different, please use custom request or contact me.
Care instructions
-The snapbacks or fedoras need delicate care. Please use a damp cloth to clean.
-The clothes should be hand-washed in cold water and hang to dry.
-100% Wool scarves /Rider jackets are DRY-CLEAN ONLY.